|
LEVEL ONE EMERGENCY SOCIAL SERVICES
SUPERVISOR GUIDELINES
The guidelines presented here are offered as recommendations for Emergency Social Services Level 1 response. Level 1 response is defined as one that involves fewer than ten evacuees and may be performed by the local ESS team or other agency contracted to provide the service. The following documents are suggestions upon which the Local Authority can base their Level 1 response process. They are in the order of:
Level One ESS Supervisor Guidelines
Offers an overview of the Supervisor's position description, recommended prerequisites, responsibilities and a list of aids. Hard copy Level 1 training packages are available from the Provincial Emergency Program and can be ordered by calling 1-800-585-9559. Level 1 training is also available on-line through the Justice Institute of BC. PEP Policy Bulletins are available on the PEP web site.
Sample Interview Questions for Potential ESS Volunteers
These suggested questions are designed to determine a Level 1 worker’s suitability to carry out the function of Level 1 response.
Volunteer Service Agreement
This is a sample of an agreement that Local Authorities may ask their ESS workers to sign to indicate their commitment to the program.
Standards of Conduct for ESS Workers
A key element of volunteer management is ensuring that the responsibilities and rights are clearly defined. This document provides an example of those rights and responsibilities.
Emergency Social Services Level One Kit
Suggested contents of a kit that could be carried by Level 1 responders.
Resource Lists
These worksheets are examples of a quick reference to resources that Level 1 workers may need to access. They include accommodation, food, clothing and community resources.
Important Telephone Numbers
This list shows an example of the types of telephone numbers that Level 1 workers may find to be of value.
Tips for ESS Level One
These tips are just a few of the lessons and best practices learned over the years. Their intent is to assist Level 1 workers in performing their function.
|
